FAQs

Move in is August 1 and move out is July 15!

An installment means that we come up with the total amount of rent for the number of days of your lease and split that number into 12 equal payments (installments) instead of prorating the month of July and the rest of the months having higher rent.

Rent is due August 1.

The only way to cancel your lease is to find someone else to take it over (reletting).

Most common lease violations are noise complaints, trash violations, and property/apartment damages.

Rentistry is an optional service we offer that helps build the resident's credit by reporting payment history to the credit bureaus.

You'll be automatically enrolled in our Liability Waiver, however, if you'd like personal property to be covered, we recommend purchasing your own Renter's Insurance policy. Our only requirement is that your policy will need to cover at least $100,000 in liability.

Rent installments include rent and internet charges.

Rent installments don't include utilities, parking, insurance, or any other optional fees.

Yes, all apartments will come furnished! Your living room will include a 55" TV, sofa, side chair, side tables, nesting coffee tables, and an entertainment center. Your bedroom will include a full-sized bed, memory foam mattress, 2 sets of drawers that can either be stacked like a dresser, or placed under your bed, a desk, and a desk chair.

Additional annual fees include our Community Green Fee, Valet Trash Fee, and Annual Utility Set-Up Fee. Additional monthly fees include parking, liability waiver, and Rentistry.

Leasing for Fall 2026 begins September 4, 2026!

Move in is August 1, 2027!

Our application is done completely online – you can either apply and sign from the comfort of your home, or you can stop by our office and our team can guide you through the process.

We do require a guarantor. If you don't have a guarantor, or you're an international student, please ask us about our guarantor waiver options.

Yes, we charge a $50 application fee that will be due with first month's rent in August.

Since the lease and application can be done completely online, you don't need to sign your lease in person. If you'd prefer to sign in person, however, our team would be more than happy to help you through the process!

Sterling Tiger Valley offers roommate matching based off of the questionnaire in your application!

If your student signs a lease at Sterling but isn't accepted to LSU, they will need to find a relet/someone to take over their lease. We recommend posting on LSU relet/sublease pages on Instagram and Facebook. Please inform our team ASAP and we will also help with finding someone to take over the lease.

How do I pay rent?

Yes, you can pay your rent in full if you'd prefer. Please note, you will still need to pay for utilities monthly.

You can visit your student any time you/they would like, as long as roommates are all informed. Guests can only stay a maximum of 3 nights in a row.

If your student is having trouble with a roommate, please stop by our office to talk to our Leasing Manager – we'd be happy to mediate or look into transfer options.

Rent only includes internet. Utilities, liability waiver, and other optional fees will be charged additionally, but all will be lumped together in your Resident Portal.

Since we charge rent installments, we don't prorate the month of July. We've already factored in the half-month of July in the total lease term amount prior to splitting the installments into 12 equal payments.

We offer on-site parking in our parking garage for $100/month. All parking spaces will be assigned.

Guests and parents can park in the limited spaces we have available in front of the leasing office.

We do tow if someone is parked in a student's parking spot. Before towing, we cross reference our residents' license plate numbers and our guest parking form to give those individuals a grace period to move their vehicles.

We will have EV charging stations in our garage! Time slots can be booked through the Resident Portal app.

Utilities are based off of actual usage through our 3rd party vendor, Conservice, and will be billed directly through your Resident Portal.

Valet trash happens every night except for holidays. Simply place your Valet Trash can outside of your apartment by 7:00 pm and bring your emptied can inside by 9:00 am!

Maintenance requests can be entered on your Resident Portal app.

After Hours maintenance requests can be submitted on the Resident Portal app. For emergency maintenance requests, please call our office and select the emergency maintenance option.

All amenities will be open 24/7 except for the pool. Pool hours are 9:00 am – 10:00 pm Sunday through Thursday and 9:00 am – Midnight Friday through Saturday.

We allow cats, dogs, and fish!

Prohibited behavior can be found in the Community Guidelines addendum of your lease. These guidelines apply to students and their guests.

Yes, you can transfer apartments! Please visit our Leasing Manager in the office to go over transfer options.

Key fobs will be scanned on elevator, front door, and building door readers.

Mail will be delivered to your mailbox in the mailroom. Packages will be available for pickup in the package room. Some packages may be kepts in the office for any overflow or oversized packages.

The LSU bus picks up very close to Sterling Tiger Valley, about a 2-3 minute walk!

You do not need to purchase a meal plan. If you would like to purchase a meal plan, please visit https://dineoncampus.com/lsu/voluntary-meal-plan-selection. Please note, Sterling Tiger Valley is in no way affiliated with these meal plans.

For LSU Student Resources, please visit https://www.lsu.edu/academicaffairs/students/index.php. Please note, Sterling Tiger Valley is in no way affiliated with LSU, nor their respective resources.

Your LSU student ID and LSU parking permit can be picked up at the Student Union on the first floor of the building. Please note, Sterling Tiger Valley is not affiliated with these services.